Complaints about home care are up 45 per cent, but total 187. Number of home care hours delivered down 6%, complaints up 45 % Complaints about home care and support on Vancouver Island were up 45 per cent in 2018 compared to the year prior. A new report released by the Office of the Seniors Advocate of British Columbia shows a 32 per cent rise in home care complaints across the province, over and above a 23 per cent increase the year prior. And Vancouver Island surpasses the provincial rate. There were 187 complaints from Island Health home care patients in 2017-2018 – a small portion of the total patients, but still a 45 per cent jump from the previous year. The biggest portion of complaints that came in across B.C. Full story here…
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